Terms and Conditions

Updated 16/09/2024

Legal Notice

In accordance with article 6 de la loi n° 2004-575 du 21 juin 2004 for confidence in the digital economy, users of the https://wplingua.com/ website are informed of the identity of the various parties involved in its creation and monitoring:

Site owner: Julien JACOB & Lycia Diaz

Contact: contact@wplingua.com

Address: Cayenne, French Guiana.

Company identification: Julien JACOB – Siret 88906222000013 – Cayenne, French Guiana

Publication manager: Lycia Diaz – contact@wplingua.com.

Host: Hosterra 122 rue de Londres, 59420 Mouvaux, France RCS 919 565 978

DPO API: Julien JACOB – contact@wplingua.com

DPO Website: Lycia Diaz – contact@wplingua.com

About

wpLingua is a plugin that is installed on a website created with WordPress. This is an automatic translation service that allows you to translate websites.

Please read the following carefully and ensure you understand our terms and conditions before using our wpLingua machine translation service. Any use of our service, our translation API, our plugin or even this website indicates that you unreservedly agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you must leave this website and not use our service.

WordPress Plugin

wpLingua grants you a non-exclusive license to use our product. You have the right to download, install and use the plugin on an unlimited number of websites. You can download the plugin as often as you need but each site must be linked to a separate API key (one website = one API key)

This plugin is licensed under the GNU General Public License.

General Disclaimer

We do our best to ensure that the information on our website wplingua.com is accurate, but we cannot guarantee it.

We may update our API, our plugin and these terms and conditions at any time, without notice.

When we mention products or services of other companies, it is for informational purposes only. This does not mean that we endorse or recommend them.

Neither wplingua.com nor any of our suppliers will be liable for any consequential damages or losses. This includes loss of profits, costs of obtaining replacement goods, loss or damage of data, or any other matter arising out of the use (or inability to use) our website, wpLingua API or wpLingua plugin. This applies even if we knew that such damage could occur.

Personal information collected by wpLingua

To use our machine translation service, you must enter the website URL and your email address to receive the API key. This allows you to connect the plugin to our translation API.

We also collect other non-personally identifiable data such as your IP address, for the sole and possible purpose of revoking your API key in the event that you violate these Terms of Use.

None of your personal data is shared or disclosed to third parties.

Prohibitions and service limitations.

The following points apply to all services provided by wpLingua:

Prohibited Content

It is strictly prohibited to use our wpLingua service to translate, distribute, promote or support the following types of content:

  • Any content that promotes hatred or discrimination based on race, ethnicity, religion, gender, sexual orientation, age, or disability.
  • Content advocating terrorist or extremist activities.
  • Content that incites violence, war or any form of illegal or harmful behavior.
  • Any other form of content that is illegal under applicable laws.

Right to Refusal and Suspension

We reserve the right to refuse or suspend access to our service to anyone, for any reason, at any time, without notice. This may be the case for users whose activities are considered to be in violation of these terms and conditions, any applicable law or those who have abnormal and/or abusive use of our service and our translation API.

User Responsibility

It is the responsibility of each user to ensure that content submitted for translation complies with this policy and all applicable laws. Users are responsible for the legal consequences of violating these rules.

Modification of these terms and conditions

wpLingua reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.

We encourage you to use our wpLingua service responsibly and with respect for the rights and dignity of all.

Commercial websites and access to more translated languages

The wpLingua plugin and API access are free for one translated language on non-commercial websites:

  • personal blogs,
  • non-profit association websites,
  • websites not promoting a commercial activity,
  • etc.

If your website is for commercial purposes and you are using the free version of wpLingua for more than 30 days, you will receive an email telling you that it is necessary to upgrade to the premium plan. Without response or action from you, we have the right to limit, deny or revoke your access to our API at any time.

If you want to access more features and/or more translated languages, the premium plan is also necessary, even if your website is not a commercial website.

See the conditions of sale.

Unreasonable use

wpLingua offers the ability to automatically translate a WordPress website into other languages ​​without word limits. As the resources of our servers are not inexhaustible, any abnormal, abusive or unreasonable use may result in service limitations or revocation of access to the translation API.

API

wpLingua hosts its API on French servers (Hosterra 122 rue de Londres, 59420 Mouvaux, France). This API allows you to translate text into one or more languages, stores the website name, email address and activated features. The WordPress plugin installed on your website communicates with our API. You remain the owner of your translations which are stored directly in your server’s database. The wpLingua API offers machine translations based on the services of third-party machine translation providers. These third-party services communicate only with the wpLingua API (and not with the plugin installed on your site) and are used when a user requests an initial automatic text translation. All HTML and JS text elements present on the site pages can be transmitted. By using our API, you consent to your translations being processed by a third-party wpLingua service.

Premium plan sales conditions

A Premium license is required if you want access to more features and/or more translated languages ​​and/or if your website is a commercial website. You can make your purchase from the page titled Pricing.

Premium license (Premium plan)

Licenses are valid for one year from the date of first purchase. The date increments by one year from the renewal date. Renewal is not automatic, it will have to be processed manually, you will receive a reminder email as the expiration date approaches. A valid and active license key is required to continue enjoying Premium options. A license key can only be used on one website. If you want to use wpLingua on several websites, request a new API key with each new installation.

The premium plan gives you access to:

  • Authorization for use wpLingua on a commercial website.
  • Priority assistance.
  • Choice of translated languages ​​up to 24.
  • Unlimited number of words in automatic translation.
  • Access to the wpLingua automatic translation API.
  • The ability to index translated pages in search engines.
  • The ability to manually modify translations.
  • Search functionality in translated languages.
  • All new premium features that will be added in the future.

Support Services

Priority support is provided for up to one year from the date of purchase. Our goal is to respond to all support requests as quickly as possible. If you want support after one year, you must renew your license key.

Payment

The order implies a payment obligation on the part of the customer.

To pay for their order, the customer can pay by credit card. Processing is carried out by the secure payment processor Stripe which accepts various types of bank cards (Visa, Mastercard, American Express, Apple Pay, etc.)

The customer guarantees to wpLingua (Julien Jacob) that he has the necessary authorizations to make the payment.

wpLingua (Julien Jacob) reserves the right to suspend all order and delivery management in the event of refusal of authorization for payment by credit card by approved organizations or in the event of non-payment.

Refunds

The free version of our wpLingua allows you to thoroughly test whether it is the tool you need to translate your site.

However, if you are not completely satisfied, you can request a refund up to 14 days from the date of purchase.

If more than 14 days have passed since your purchase, no refund will be made.

Before requesting a refund, please allow us to attempt to resolve the issue you are experiencing by opening a support ticket.

Please note that refunds on renewals will not be processed. As renewal is not automatic, simply do not order a new year of subscription.

Additionally, refunds will only be issued once: if you receive a refund and then purchase wpLingua again at a later date, the second refund request will not be processed.

Once your refund request has been received, we will inform you by return email of the approval or refusal of your refund. Please note that we reserve the right to refuse refund requests if we deem it necessary.

If your request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 30 days.